Appropriate Email Use

Question 1

If you ran a small business, which of the following would you want your employees to do online at work. (select all that apply)

Revolt · Accepted Answer

read e-mail from coworkers; stay informed about industry news; buy office supplies at competitive prices

Question 2

What might worry you about letting your employees get online? (select all that apply)

Revolt · Accepted Answer

Your employees will waste time.; Your employees might slow down Internet traffic.

Question 3

✔ E-mailPhone In person

Revolt · Accepted Answer

✔ E-mail

Question 4

E-mail✔ Phone In person

Revolt · Accepted Answer

✔ Phone

Question 5

For each of the following, identify the best tool for the conversation: e-mail, phone, or in person.

Revolt · Accepted Answer

Your boss asked to see a draft of your next report.: E-mail; You want to discuss an opportunity for promotion with a career mentor.: In person; A coworker wants to share a meeting agenda with you.: E-mail; A meeting is taking place in five minutes and you are not sure where the meeting is being held.: Phone

Question 6

For each of the following, identify the best tool for the conversation: e-mail, phone, or in person.

Revolt · Accepted Answer

✔ E-mail; Your boss asked to see a draft of your next report.: E-mail; You want to discuss an opportunity for promotion with a career mentor.: In person; A coworker wants to share a meeting agenda with you.: E-mail; A meeting is taking place in five minutes and you are not sure where the meeting is being held.: Phone

Question 7

The following are examples of people demonstrating poor netiquette. For each example, select the drop-down item that applies.

Revolt · Accepted Answer

protecting privacy; Reading an e-mail a coworker left open is not .: protecting privacy; The secretary repeatedly sends e-mail to try to get people to see the play he is in. This is likely an example of .: spamming; You get an e-mail from a coworker with the subject “WHERE ARE WE GOING FOR LUNCH TOMORROW?” that demonstrates .: disrespectful, shouting text

Question 8

E-mailPhone ✔ In person

Revolt · Accepted Answer

✔ In person

Question 9

The secretary repeatedly sends e-mail to try to get people to see the play he is in. This is likely an example of .

Revolt · Accepted Answer

spamming

Question 10

You get an e-mail from a coworker with the subject “WHERE ARE WE GOING FOR LUNCH TOMORROW?” that demonstrates .

Revolt · Accepted Answer

disrespectful, shouting text

Appropriate Email Use Answers

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