Karina keeps excellent records and always knows precisely how much is in her bank account. However, when she receives her bank statement, she’s surprised to see that she has been charged a $5.00 overdraft fee. After reviewing her well-kept records, she cannot find anything that is incorrect. Which would be the best action for Karina to take?

Karina should compare each transaction in her records with the transactions listed on the bank statement. The statement may show a charge, payment, or other transaction that she has not recorded, or reveal an error that explains the overdraft fee. So the best action is to check her records against her bank statement, rather than simply rereading her records or ignoring the fee.

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