AnswersCR Speech ELECTIVE 1 semester E6001OXListening Styles and Effective Listening

Bridging Differences Answers

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1
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What is a communication barrier?

A
anything that gets in the way of effective communication
B
steps you take to avoid negative communication
C
a way to communicate only with those you like and get along with
D
a system that will keep you from becoming knowledgeable about communication
2
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Which of the following communication barriers is very difficult to overcome?

A
stereotypes
B
assuming similarities
C
different communication codes
D
none of the above
3

One negative effect of assuming differences is _______________.

A
we can isolate ourselves from others
B
we will experience culture shock
C
we will have to learn many new languages
D
people will make assumptions about you
4

When we focus on stereotypes we may ___________________.

A
experience culture shock
B
develop ethnocentrism
C
unconsciously look for information to support our generalizations
D
develop new, supportive relationships with others
5

Tolerating ambiguity means ______________.

A
accepting more uncertainty than usual
B
accepting differences during communication
C
accepting that culture shock is inevitable
D
accepting that you will never understand other cultures
6

Which of the following is an example of assuming similarities?

A
“I know you’ll agree with this...”
B
“Let’s all decide on a topic together.”
C
“Which movie do you want to see?”
D
“I can’t stand broccoli!”
7

Getting to know others as individuals is an important step in ___________________.

A
overcoming communication barriers
B
developing culture shock
C
becoming educated
D
all of the above
8

“I don’t want to get to know her better, we just don’t have anything in common!” Which communication barrier does this statement reflect?

A
ethnocentrism
B
assuming differences
C
avoiding stereotypes
D
jumping to conclusions
9

Ethnocentrism causes which of the following communication barriers?

A
Ethnocentrism can cause people to share too much personal information.
B
Ethnocentrism causes people to develop negative attitudes about others.
C
Ethnocentrism can lead people to use the wrong language when communicating.
D
All of the above are communication barriers caused by ethnocentrism.
10

“Assuming your cultural traits are superior to all others” is _______________.

A
creating a barrier
B
ethnocentrism
C
impossible to overcome
D
a cultural trait
11

Adopting the attitude of “we are the learners” is one way to __________.

A
adjust to ambiguity
B
focus on stereotypes
C
control our biases
D
assume differences
12

Different communication codes refers to ___________________.

A
the language we speak
B
our nonverbal communication behaviors
C
both A and B
D
neither A nor B
13

Which of the following is an example of how to overcome intercultural communication barriers?

A
Focus on stereotypes
B
Ask thoughtful questions
C
Avoid intercultural interactions
D
Assume similarities
14

When we assume differences we ________________. Please select the best answer from the choices provided

A
assume that our stereotypes are true
B
assume that communication with others is not worthwhile
C
assume that others are so different from us that we could not communicate effectively
D
all of the above

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