AnswersCR Speech ELECTIVE 1 semester E6001OXCommunication and Technology: Etiquette on the Web

Communication and Technology: Etiquette on the Web Answers

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4

In order to ensure your message is clear and easily understood you should ____________.

A
compose an email very quickly
B
read your writing out loud
C
avoid responding to emails
D
none of the above
7

Sending an email to customer support before looking through the site and reading the frequently asked questions is an example of not

A
reading your writing out loud
B
doing your research
C
checking for grammar or spelling errors
D
considering the needs of others
8

Whenever you communicate online, remember _______________.

A
to delete anything you don’t want to keep
B
everything you put online is available forever
C
to always share your personal information
D
all of the above
9

Which of the following is not part of the four ways you can avoid problems with email communication?

A
Be brief.
B
Proofread your message.
C
Reply right away after you get an email.
D
Seek other ways to relay your message.
10

When you send large attachments, you are not _____________.

A
considering the needs of others
B
doing anything wrong
C
helping to maintain respectful communication
D
following social conventions

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