Conflict Resolution and Decision-Making Skills Answers

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1
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Which type of conflict resolution will best help Sullivan and Josh solve the conflict?

A
Sullivan should use polite refusal skills.
B
They should seek help from a mediator.
C
They should avoid contact with each other.
D
Sullivan should throw away dirty items.
2
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FirstSecond✔ ThirdX FourthFifth

A
First
B
Second
C
✔ Third
D
X Fourth
E
Fifth
3

First✔ SecondThirdFourthFifth

A
First
B
✔ Second
C
Third
D
Fourth
E
Fifth
4

✔ FirstSecondX ThirdFourthFifth

A
✔ First
B
Second
C
X Third
D
Fourth
E
Fifth
5

FirstSecondThirdFourth✔ Fifth

A
First
B
Second
C
Third
D
Fourth
E
✔ Fifth
6

Pauline has the option of studying for two more hours for her exam, watching television, or going to sleep. Select the correct order for each step in her decision-making process.

Answers:
Pauline makes the decision to study more for the exam.:Fourth
Pauline considers the consequences of each choice.:Third
Pauline lists her choices: stay up late to study, watch television, or go to sleep.:Second
Pauline identifies the decision she has to make: study for two more hours for the exam or not.:First
Pauline takes the exam and evaluates her choice based on her score.:Fifth
7

Pauline has the option of studying for two more hours for her exam, watching television, or going to sleep. Select the correct order for each step in her decision-making process.

Answers:
Pauline makes the decision to study more for the exam.:Fourth
Pauline considers the consequences of each choice.:Third
Pauline lists her choices: stay up late to study, watch television, or go to sleep.:Second
Pauline identifies the decision she has to make: study for two more hours for the exam or not.:First
Pauline takes the exam and evaluates her choice based on her score.:Fifth
8

Which factors are getting in the way of Christina using her refusal skills? Check all that apply.

A
peer pressure
B
personal distress
C
reluctance to collaborate
D
quick time frame
E
sense of humor

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