18
AssignmentMultiple Select

Conflict Resolution

Question 18 • AA - S26 Introduction to Healthcare Science

What statements are true about conflict resolution? Check all that apply.

Answer
A
Conflict resolution can be completed without calming down first.
B
Resolution techniques may need to be combined.
C
Conflict resolution skills can be applied to all types of conflicts.

Explanation

Conflict resolution works best after people have calmed down enough to listen and think, so A is not true. Different situations may call for combining techniques, such as listening carefully and finding a compromise. Conflict resolution skills can also be used across different kinds of conflicts, even when the specific approach needs to change.

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