Consumer Rights Answers

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5

What is meant by the “right to redress”?

A
The consumer has the right to repeat any transaction.
B
The consumer has the right to replacement of damaged goods.
C
The consumer has the right to hear back from businesses that they contact.
D
The consumer has the right to fair settlement of disputes.
7

Of the four consumer protection groups listed below, identify which groups are government agencies and which are non-governmental.I. Better Business BureauII. Consumer Product Safety CommissionIII. Consumers UnionIV. Food and Drug Administration

A
I and II are governmental; III and IV are not.
B
II and III are governmental; I and IV are not.
C
II and IV are governmental; I and III are not.
D
III and IV are governmental; I and II are not.
8

Which two consumer rights would customers depend on when returning a damaged item for a refund?

A
the right to be heard and the right to choose
B
the right to choose and the right to safety
C
the right to be heard and the right to redress
D
the right to safety and the right to be heard
9

The following chart shows a store’s coat sales for two years. Identify the percent increase in sales of parkas and the percent increase in sales of raincoats. Then find which percent of increase is greater and by how much greater it is than the other. (Round your answer to the nearest tenth.)

Question illustration
A
Sales of parkas increased 65.2 percentage points faster than sales of raincoats.
B
Sales of parkas increased 1.5 percentage points faster than sales of raincoats.
C
Sales of raincoats increased 89.1 percentage points faster than sales of parkas.
D
Sales of raincoats increased 49.0 percentage points faster than sales of parkas.

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Consumer Rights Answers — Spring 2026 Financial…