Cumulative Exam — Cumulative exam Answers

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When designing a plan of action, always ______.

A
Identify how success will be measured
B
Make someone responsible for carrying out the plan
C
Inform all employees affected by the plan
D
All of the above
2
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A good filing system shares all of the common characteristics of a _________.

A
Highway -- files often travel to different destinations
B
Database -- it must store information for easy access and retrieval
C
Business -- each folder must have a unique structure to serve different clients
D
Library -- all files, whether they are used or not, must be in one location
3

Which of the following choices best describes why it is difficult to start a self improvement plan?

A
Self improvement plans usually take too long to show results
B
Self improvement plans almost never succeed and are a waste of time
C
Self improvement plans require people to admit they need improvement
D
Self improvement plans are too expensive for most people
4

Which of the following scenarios is a circumstance in which it would be ethical to practice confidentiality?

A
Your friend tells you her new business idea that will make her rich
B
Your coworker tells you they are planning on clocking in early to make more money
C
Your boss asks you to email your personal information for non-work purposes
D
Your friend asks you not to report that you’ve seen them steal company property
5

Julia has noticed that she is receiving more and more stress from work. She is having trouble meeting her deadlines and fears she may be fired soon. Recommend the best course of action for her: Julia should _______.

A
accept that she is being encouraged to learn and grow
B
anticipate her responses to the next performance review
C
assign herself daily task lists
D
ask for a letter of recommendation from her supervisor
6

You gain health benefits from exercising for a minimum of _______.

A
10 minutes three times a week
B
10 minutes two times a week
C
20 minutes three times a week
D
20 minutes two times a week
7

Bill has to write a report for this manager. He must do some background research, write the report, and present it to a group of 30 employees. Which factor will likely influence his list of priorities?

A
Logic
B
Importance
C
Achievability
D
Time
8

At their accounting meeting, Philipe tells Justin to stop making foolish comments. Justin, who felt he was being treated unfairly, says nothing for the remainder of the meeting. In this example, Justin was acting _______.

A
Positively
B
Assertively
C
Arrogantly
D
Passively
9

Decide which statement best reflects a proper attitude on the first day of work.

A
I should point out other workers who are not properly dressed.
B
I should question business practices shown to me.
C
I should listen closely when people talk to me.
D
I should defend my ideas with rigor.
10

The first thing you must consider in any type of communication is ______.

A
The type of communication
B
The style of communication
C
The purpose of the communication
D
The timing of the communication
11

When considering time management techniques, it is important to remember that ________.

A
The more techniques used, the better off you will be
B
You have to try strategies that don’t make sense for your type of work
C
Not all techniques work well for all people in all situations
D
Each strategy can work for everyone
12

Someone who is extremely dissatisfied with the direction of their current employer and has their own great ideas, an independent streak, and a great work ethic might decide to _______.

A
Tough it out and try to adjust to their workplace
B
Quit their jobs and start their own business
C
sabotage their bosses in order to get new leadership
D
Climb the corporate ladder in order to implement their ideas
13

When you propose a solution to your argument during the conflict resolution process, you should make sure you are using ______.

A
Arguments from emotion
B
Ad hominem arguments
C
Neutral Arguments
D
None of the above
14

Preston has to make four phone calls to clients today. The call to Mr. Miller will take about an hour to complete, the call to Ms. Winnecuit will take about five minutes to complete, the call to Mr. Drudge will take about thirty minutes and the call to Mrs. Freich will take about fifteen minutes to complete. If all the calls are equally important, who should Preston call first?

A
Mr. Miller (1 hour)
B
Ms. Winnecuit (5 minutes)
C
Mr. Drudge (30 minutes)
D
Mrs. French (15 minutes)
15

Which of the following is the best health based justification for having a balanced diet?

A
I can focus on planning my meals around my dietary needs.
B
I love having a variety of food.
C
It doesn’t matter how much I eat if I get all the food groups in.
D
I will be getting all of the nutrients I need.
16

In order to make your career as mobile as possible, it is important to ________.

A
Stick closely to the job tasks that are given to you
B
Let your boss know that you are willing to change jobs
C
Expand your responsibilities by accepting new projects
D
Accept any new job opportunities that come your way
17

A common advantage of a promotion is that ______.

A
You will have longer hours
B
Your relationships with your peers will change
C
You will receive better pay
D
You may have to learn to do new tasks
18

What disadvantage would be experienced by a person applying for their Social Security benefits at age 62?

A
They would be ineligible to receive benefits after they turn 85 years old
B
They would receive only a partial benefit for as long as they collect Social Security
C
They have to complete 120 hours of community service each year until they reach 65 years old
D
They are given full benefits, but can only spend them on food and housing costs
19

Which of the following statements is false?

A
Having a first aid kit in an office is necessary
B
Accidents happen, so it is not necessary to prepare for them
C
Your company does need an emergency action plan
D
OSHA inspects workplaces to look for unsafe conditions
20

Fair use allows individuals to break copyright so long as they ________.

A
Think that they are being fair in their use
B
Can prove they are not infringing on copyright
C
Share copyrighted material with everyone
D
Ask for permission, even if they get no response

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