Diverse Communication Practices Answers

According to US census data (2010), America is made up of many diverse groups of people. In the United States, French✔ SpanishGermanChinese is the most common foreign language, spoken by about 12.3 percent of the population.

Between 2000 and 2010, the ✔ HispanicAsianIndianChinese population accounted for more than half the population growth in the United States.

When healthcare professionals communicate with patients and show empathy, they need to make sure that their bodies match the messages being conveyed.This is an example of

Which term describes understanding different cultures and valuing what they bring to the workplace?

Which techniques could improve cultural intelligence for healthcare professionals? Select all that apply.

In which ways could religious beliefs affect communication? Select all that apply.

What can result from poor communication or lack of it, causing death and/or financially costly legal action?

Which items help improve communication between different cultures? Select all that apply.

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Communicate✔ EmpathizeSit with the patient and try to understand what he or she is feeling/experiencing from the patient’s cultural point of view.

What are crucial for improved effectiveness, fewer patient delays, increased effectiveness, and reduced levels of staff stress?

A healthcare professional is trying to decide whether a translator is needed to communicate with a patient. How should she first speak to the patient? Select all that apply.

Which age group in the United States will more than double by 2050?

Which term describes an unanticipated event that can lead to death or severe physical or psychological injury to a patient or patients?

Martin, a healthcare professional, has been working with members of the Muslim community at his clinic. He has learned that many Muslim women do not want a male healthcare provider examining them. However, he is careful not to make that generalization acommunication barrier✔ stereotypecompromised carecultural difference.

Which term describes a sweeping statement or oversimplification about the cultural practices or attitudes of a particular group or race of people?

In health care, the term bad practicelanguage barrieremergency situation✔ sentinel event describes one that is unanticipated and results in death or severe physical or psychological injury to a patient or patients.

The patient should feel understood and safe and feel as though the healthcare professional is hearing his or her concerns. This is an example of communicating✔ listeningbody languagelanguage barrier

Jenna, a healthcare professional, works with a rotating team in a hospital. Her team neglected to tell the afternoon team that a patient was taken to have an X-ray earlier that morning. This communication mistake can lead to

The healthcare professional needs a translator to communicate with a patient who only speaks French. When the healthcare provider needs the patient to breathe deeply, he should talk directly to the ✔ patienttranslator