_________________ is a disagreement or clash between two or more people.
Describe a conflict you had recently with someone. Explain which style of conflict management you both used during the conflict. If it ended well, explain the steps of effective cooperative conflict management that helped create a positive outcome. If it ended badly, explain what steps of effective cooperative conflict management might have helped.
Recently, a classmate and I disagreed about how to divide the work for a group project. I initially used a competing style because I insisted that my plan was the fairest, while my classmate avoided the conflict and did not explain what was bothering them. The disagreement improved when we both had a chance to speak without interrupting. We listened to each other’s concerns, focused on our shared goal of completing the project well, and came up with a compromise that divided the work according to our strengths and schedules. We then agreed on deadlines and checked in with each other. Communicating respectfully and making a plan together helped us resolve the conflict positively.
RuffBuddy Which step of effective cooperative conflict management should the participants in the picture above focus on first?

RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Ruff does an excellent job of using which steps of Effective Conflict Management?

Both donkeys are hungry. Both donkeys want their own pile of food. Explain how Effective Cooperative Conflict management steps result in a positive outcome

At first, each donkey pulls toward its own pile, so neither can reach the food. They can stop pulling, communicate, listen to each other, and recognize that they both need to eat. By working together, they can agree to go to one pile and eat, then move to the other pile. This cooperative solution allows both donkeys to get food and resolves the conflict without either one losing.
_______________ communication is confident, self-assured, positive communication.
RuffBuddy Ruff: Buddy, I understand you are upset that I took your bone. I should have checked with you first. But please don’t point your paw at me. Buddy: I’ll point my paw at you if I want to point my paw at you! Ruff: I apologize and I know we can work this out. We have been friends for too long. Buddy: (points both paws) I have put up with you for way too long. You always do stuff like this! Like last week... Choose the answer that correctly identifies Ruff and Buddy’s conflict management styles.

RuffBuddy The picture above is an example of _____________.

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