30
QuizMultiple Choice

Final Exam — Final exam

Question 30 • FL-1400300-Peer Counseling 1 (IS)

Darren and Joaquin have never gotten along or worked well together. Both are skilled at their jobs and make strong contributions to the company. However, everyone in the office knows that they cannot stand each other. As a result, their hostility toward one another makes the group uncomfortable, even when both of them make a good-faith effort to do their jobs amiably. A facilitator will have to negotiate this relationship. What is this situation an example of?

Answer
A
co-facilitation
B
visible group process
C
invisible group process
D
functional group dynamics

Explanation

This is an invisible group process: unspoken tension and hostility between Darren and Joaquin affect the whole group, even when they try to act amiably. Because the conflict is shaping the group’s comfort beneath their visible work behavior, a facilitator needs to address the underlying relationship. “Visible group process” would refer to what members are openly doing or saying.

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