AnswersFL-1400300-Peer Counseling 1 ISFinal Exam — Final examQuestion 39
39
QuizMultiple Choice

Final Exam — Final exam

Question 39 • FL-1400300-Peer Counseling 1 (IS)

Benny is the facilitator for a group that meets weekly. Today, two of the group’s members, Nora and Neil, begin to argue. What would likely be the BEST thing for Benny to do in this situation?

Answer
A
Leave the room and let the members resolve it for themselves.
B
Use conflict resolutions skills to make sure each side is heard.
C
Have group members vote on who they think is right in this case.
D
Shut down the argument so that it does not negatively impact the group.

Explanation

Benny’s role as facilitator is to help the group handle disagreements constructively. Using conflict-resolution skills, he can make sure Nora and Neil each have a chance to explain their perspective and feel heard. Leaving them alone or shutting down the discussion avoids addressing the conflict, while a vote is unlikely to resolve it fairly.

AI-written and checked against the verified answer.

Previous
Next