3
QuizMultiple Choice

Final Exam — Final exam

Question 3 • FL-1400300-Peer Counseling 1 (IS)

What is the difference between functional and dysfunctional conflict?

Answer
A
Dysfunctional conflict identifies issues, but functional conflict buries them.
B
Functional conflict can help a group develop, and dysfunctional conflict is destructive.
C
Dysfunctional conflict is part of any group interaction, but functional conflict can be avoided.
D
Functional conflict is a necessary part of group development, and dysfunctional conflict is not.

Explanation

Functional conflict can bring different ideas and concerns into the open, helping a group solve problems or improve its work. Dysfunctional conflict instead disrupts cooperation and can damage the group, so it is destructive. Choice B states this distinction; choice D is too strong because functional conflict is not necessarily required for every group to develop.

AI-written and checked against the verified answer.

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