11
QuizMultiple Choice

Final Exam — Final exam

Question 11 • *GP-Anatomy and Physiology B

Samir is getting frustrated with all the questions the medial assistant is asking him during his appointment. When Samir asks them why they are asking so many questions about his health, what is the MOST professional way for the medical assistant to respond?

Answer
A
“I have to ask each patient at least 10 questions for my performance evaluation.”
B
“I am collecting data and information so we can give you the best care.”
C
“Some patients do not tell the truth, so I ask a lot of questions to trick them into speaking honestly.”
D
“The doctor is too busy to spend much time with you, so I am responsible for getting all the information recorded.”

Explanation

The medical assistant should explain that the questions help gather information needed to provide appropriate care. Choice B, “I am collecting data and information so we can give you the best care,” is respectful and patient-focused. The other responses center on the assistant’s evaluation, accuse patients of dishonesty, or suggest the doctor is unwilling to listen.

AI-written and checked against the verified answer.

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