Linda was teaching her aerobics class and could not believe how clumsy her new student was. She eventually invited her to sit down and wait for the cool-down. Linda meant well and did not want her new student to get hurt before she could help her lower her step or show her how to set up the bench with no risers. However, the new student was embarrassed and left before class ended. How should Linda have handled the situation differently?

Linda was right to be concerned about the student’s safety, but asking her to sit out without explaining or listening may have embarrassed her. During a water break, Linda could have spoken with her privately, asked how she was doing, and offered to lower the step or remove the risers. This is the approach described by choice A, “communicated her thoughts and listened during a water break.”

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