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AssignmentMultiple Select

Hospitality and Tourism Education and Qualifications

Question 2 • CAREER EXPLORATION B (LAB)

According to O*NET, what are common work styles needed by Hotel, Motel, and Resort Desk Clerks? Select four options.

Answer
A
social orientation
B
stress tolerance
C
aggressiveness
D
cooperation
E
avoidance of others
F
dependability

Explanation

Hotel, motel, and resort desk clerks regularly interact with guests and coworkers, so social orientation and cooperation are useful work styles. The job can also involve busy periods and guest concerns, making stress tolerance important. Dependability matters because clerks need to handle reservations, payments, and guest requests reliably. Aggressiveness and avoidance of others do not fit the role’s service and teamwork demands.

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