1
AssignmentMultiple Select

Hospitality and Tourism Education and Qualifications

Question 1 • CAREER EXPLORATION B (LAB)

According to O*NET, what are common skills needed by Hotel, Motel, and Resort Desk Clerks? Select four options.

Answer
A
science
B
social perceptiveness
C
service orientation
D
speaking
E
active listening
F
equipment maintenance

Explanation

O*NET lists interpersonal and communication skills among the common skills for Hotel, Motel, and Resort Desk Clerks. Social perceptiveness, service orientation, speaking, and active listening all help clerks understand guests, respond to requests, and provide good service. Science and equipment maintenance are not among the four common skills asked for here.

AI-written and checked against the verified answer.

Next