AnswersCAREER EXPLORATION B LABHealth Science Education and Qualifications

Hospitality and Tourism Workplaces and Tasks Answers

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1
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According to O*NET, what are common tasks performed by Tour Guides? Check all that apply.

A
purchasing airline tickets for tour group members
B
selling equipment needed for hiking
C
describing tour points of interest
D
escorting individuals or groups on tours
E
greeting and registering visitors
F
conducting educational activities for children
G
providing directions and information
2
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According to O*NET, what are common work activities performed by Tour Guides? Check all that apply.

A
maintaining interpersonal relationships
B
communicating with supervisors or peers
C
dealing with hazardous materials
D
communicating with persons outside the organization
E
working alone without contact with others
3

According to O*NET, what are common work contexts for Tour Guides? Check all that apply.

A
face-to-face discussions
B
freedom to make decisions
C
long periods without contact with others
D
public speaking
E
exposed to high places
F
contact with others
G
deal with external customers
4

According to O*NET, what are common tasks performed by Recreation Workers? Check all that apply.

A
helping customers purchase hotel and airline reservations
B
enforcing rules and regulations
C
managing the daily operations of recreational facilities
D
greeting new arrivals
E
organizing and leading recreational activities
5

According to O*NET, what are common work activities performed by Recreation Workers? Check all that apply.

A
assisting and caring for others
B
communicating with supervisors or peers
C
repairing computer equipment
D
organizing, planning, and prioritizing work
E
performing general physical activities
F
organizing hotel housekeeping staff
6

According to O*NET, what are common work contexts for Recreation Workers? Check all that apply.

A
face-to-face discussions
B
work with work group or team
C
pace determined by speed of equipment
D
telephone
E
wear specialized safety equipment
F
contact with others
7

According to O*NET, what are common tasks performed by Hotel, Motel, and Resort Desk Clerks? Check all that apply.

A
carrying guests' luggage to their rooms
B
making and confirming reservations
C
greeting and registering guests
D
cleaning guests' rooms
E
establishing how customers will pay
F
contacting housekeeping staff
8

According to O*NET, what are common work activities performed by Hotel, Motel, and Resort Desk Clerks? Check all that apply.

A
making decisions and solving problems
B
preparing food for guests
C
working directly with the public
D
driving hotel guests to the airport
E
getting information
F
enforcing hygiene standards
9

According to O*NET, what are common work contexts for Hotel, Motel, and Resort Desk Clerks? Check all that apply.

A
face-to-face discussions
B
indoors, environmentally controlled
C
spend time climbing ladders or scaffolds
D
wear specialized safety equipment
E
contact with others
F
deal with external customers
10

According to O*NET, what are common tasks performed by Chefs and Head Cooks? Check all that apply.

A
supervising activities of cooks and food preparation workers
B
greeting customers and taking reservations
C
checking the quality of food products
D
serving food and drinks to customers
E
ordering food and supplies
11

According to O*NET, what are common work activities performed by Chefs and Head Cooks? Check all that apply.

A
making decisions and solving problems
B
repairing electronic equipment
C
coordinating the work and activities of others
D
maintaining interpersonal relationships
E
taking payments from customers
F
inspecting equipment
12

According to O*NET, what are common work contexts for Chefs and Head Cooks? Check all that apply.

A
spend time keeping or regaining balance
B
importance of being exact or accurate
C
exposed to high places
D
spend time standing
E
responsibility for outcomes and results
F
responsible for others’ health and safety

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