Identity Theft

Question 8 • OK-Personal Financial Literacy S1 – EDGNTY-83861 26-27

Matteo received a text message from his payment app (P2P) alerting him of a deposit made to his account from someone he did not recognize.Which proactive steps should Matteo take to protect his financial information?

Answer

Matteo should delete the text, report it as junk, and change his password or PIN.

Matteo should forward the text message to all his contacts to show them how easily fraud can occur.

Matteo should contact the phone number mentioned in the text message and provide his banking details for further assistance.

Matteo should reply to the text message and provide his personal and financial information to verify his identity and claim the deposit.

Explanation

An unexpected deposit alert from someone Matteo does not recognize could be a scam or a sign that his account needs attention. He should not reply to the message or use any contact details in it; deleting it, reporting it as junk, and changing his password or PIN are the safest listed steps. Choice A recommends these protective actions.

AI-written and checked against the verified answer.

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