Mya regularly orders online from a big-box store, so she keeps her credit card information saved in her store account. While reviewing last month’s credit card statement, she noticed purchases she did not personally make with that store.Which steps would help Maya resolve the issue?
Answer
A
Mya should contact the credit company and place a credit freeze on her accounts.
B
Mya should contact the credit card company and update her store account with a different credit card.
C
Mya should contact the credit card company and remove her credit card information from her store account.
D
Mya should contact the credit card company and no longer make purchases with that big-box store since their site is not secure.
Explanation
Mya should report the unauthorized purchases to her credit card company and remove the saved card details from her store account to reduce the chance of further charges. A credit freeze mainly helps prevent new credit accounts from being opened, not unauthorized purchases on an existing card. She does not have enough information to conclude that the store’s entire site is insecure.
AI-written and checked against the verified answer.