Hailey works in a spa. Today, there was a sale on a particular color of nail polish. Twenty customers came in asking for the nail polish. Which qualification helped Hailey make it through the day without getting frustrated?

Twenty customers asked for the same nail polish, so Hailey likely had to handle the same request repeatedly. Patience for performing a repetitive task would help her stay calm and avoid getting frustrated. Specialized manicure skills, socialization skills, and trend knowledge do not directly address the repeated requests.

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