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AssignmentMultiple Select

Information Technology Education and Qualifications

Question 1 • CAREER EXPLORATION B (LAB)

Click this link to view O*NET’s Skills section for Computer User Support Specialists. Note that common skills are listed toward the top and less common skills are listed toward the bottom. According to O*NET, what are some common skills needed by Computer User Support Specialists? Select three options.management of material resourcesactive listeninggraphic designspeakingreading comprehension

Answer
A
management of material resources
B
active listening
C
graphic design
D
speaking
E
reading comprehension

Explanation

O*NET lists active listening, speaking, and reading comprehension among the more commonly needed skills for Computer User Support Specialists. These skills help specialists understand users’ problems, communicate instructions clearly, and interpret information about technical issues. Management of material resources and graphic design are not among the common skills listed near the top.

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