Unit Test Answers

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What healthy nonverbal techniques are the people in this image using? Check all that apply.

A
talking during the day
B
making eye contact
C
using a friendly tone of voice
D
maintaining relaxed body language
E
speaking words of encouragement
2
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What response would express empathy toward Andrea?

A
“Hopefully you will still get a good grade.”
B
“I don’t think anyone was paying attention anyway.”
C
“That looked really painful. Do you want to talk?”
D
“Next time, have a backup plan.”

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