3
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Business, Management, and Administration Education and Qualifications

Question 3 • Career Explorations A

Basil greets customers who visit his company.

Answer
A
office technology skills
B
verbal communication skills
C
teamwork skills
D
organizational skills

Explanation

Greeting customers involves speaking with them directly, so it uses verbal communication skills. The best choice is verbal communication skills.

AI-written and checked against the verified answer.

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