Note that common skills are listed toward the top, and less common skills are listed toward the bottom. According to O*NET, what are some common skills Customer Service Representatives need? Check all that apply.active listeningspeakingservice orientationrepairingpersuasionscience

O*NET lists active listening, speaking, service orientation, and persuasion among the important skills for Customer Service Representatives. Repairing and science are not common skills for this occupation; they are less relevant to the work of assisting customers and responding to their needs.

AI-written and checked against the verified answer.