James is in a meeting with his manager, who is working with him to set his goals. After his manager introduces this year’s team goals, James reiterates the goals back to his manager to make sure he understands correctly. What is he using?

James repeats the team goals back to his manager to check that he understood them correctly. Restating what someone has said to confirm understanding is an active-listening skill. Therefore, the correct choice is active-listening skills.

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