Organizational Communication Answers

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An organization must have all of the following except _____________.

A
structure
B
a group of people
C
many employees
D
compatible goals
6

If a maintenance personnel employee made a request for a pay raise to his foreman, he would be making a _____________.

Question illustration
A
informal grapevine message
B
formal lateral message
C
formal upward message
D
formal downward message
7

A Board approved Safety manual for Airport Security is an example of ___________.

Question illustration
A
formal upward message
B
formal downward message
C
formal lateral message
D
informal grapevine message
8

Which of the following is an example of formal communication ?

A
putting a sticky note on your boss's computer
B
grapevine messages
C
the employee handbook
D
sending a text message to a co-worker
9

The image above is an example of which characteristic of an organization?

Question illustration
A
division of labor
B
culture
C
rules & regulations
D
reward & consequences
11

Which of the following is an example of the rewards & consequences characteristic of an organization?

A
pay raise
B
time sheets
C
pay check
D
pay scale
12

News about the airport closing spread from the public safety manager to the deputy directors to members of airport security to aircraft rescue personnel to administrative assistants and then to the rest of the airport employees. This is an example of which kind of organizational message?

Question illustration
A
formal upward
B
formal lateral
C
informal grapevine
D
formal downward
13

_______________: a group of people working together to achieve specific goals.

A
Grapevine
B
Compatible
C
Lateral
D
Organization
14

Which of the following is an example of formal communication ?

A
putting a sticky note on your boss's computer
B
grapevine messages
C
the employee handbook
D
sending a text message to a co-worker
15

An organization must have all of the following except _____________.

A
structure
B
a group of people
C
many employees
D
compatible goals
16

The image above is an example of which characteristic of an organization?

Question illustration
A
division of labor
B
culture
C
rules & regulations
D
reward & consequences
17

All of the following are examples of organizations except ____________.

A
your school
B
your friends
C
your club
D
your work
18

A dress code is an example of which characteristic of an organization?

A
rewards & consequences
B
rules & regulations
C
division of labor
D
culture
19

A Board approved Safety manual for Airport Security is an example of ___________.

Question illustration
A
formal upward message
B
formal downward message
C
formal lateral message
D
informal grapevine message
20

_________________: informal messages that are passed on from person to person

A
Grapevine
B
Compatible
C
Lateral
D
Organization

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