Organizational Communication Answers

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A memo from the deputy directors to the Airport Board is an example of which type of organizational message?

Question illustration
A
upward
B
downward
C
lateral
D
grapevine
2
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_______________: a group of people working together to achieve specific goals.

A
Grapevine
B
Compatible
C
Lateral
D
Organization
3

An organization must have all of the following except _____________.

A
structure
B
a group of people
C
many employees
D
compatible goals
4

All of the following are examples of organizations except ____________.

A
your school
B
your friends
C
your club
D
your work
5

The Deputy Director of Operations and Construction sent a schedule of airport construction projects to the other deputies at the airport. This is an example of which type of organizational message?

Question illustration
A
informal grapevine
B
formal lateral
C
formal downward
D
formal upward
6

_________________: informal messages that are passed on from person to person

A
Grapevine
B
Compatible
C
Lateral
D
Organization
7

Which of the following is an example of the rewards & consequences characteristic of an organization?

A
pay raise
B
time sheets
C
pay check
D
pay scale
8

A dress code is an example of which characteristic of an organization?

A
rewards & consequences
B
rules & regulations
C
division of labor
D
culture
9

If a maintenance personnel employee made a request for a pay raise to his foreman, he would be making a _____________.

Question illustration
A
informal grapevine message
B
formal lateral message
C
formal upward message
D
formal downward message
10

News about the airport closing spread from the public safety manager to the deputy directors to members of airport security to aircraft rescue personnel to administrative assistants and then to the rest of the airport employees. This is an example of which kind of organizational message?

Question illustration
A
formal upward
B
formal lateral
C
informal grapevine
D
formal downward

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