Patient care is dependent upon high-quality communication and building good priorities.✔ relationships.information.procedures.
A new patient is very shy and apprehensive about moving to the community and coming to the clinic. Identify the type of barrier.
EmpathyProfessionalismEncouragement✔ Active listening means to both hear and comprehend the patient.
Which are considerations in communication? Check all that apply.
Identify the type of barrier that can come across as shyness or suspicion and negatively affects communication.
A patient feels that she is being rushed to leave the hospital room because the medical assistant seems more interested in her cell phone. The patient still has several questions about her aftercare but decides not to ask the questions. This is an example of a
An emotional consideration A personal consideration A therapeutic consideration ✔ A therapeutic relationship is between the healthcare provider and patient. It is built over time and focuses on the wellness of a patient.
Identify what research has shown to help reduce anxiety in patients and possibly help the healing process.
A patient who chooses to go to the same general practitioner for checkups and illnesses over a number of years has a ✔ therapeutic relationshipcommunication barrierphysical barrier with her healthcare provider.
When healthcare professionals use empathy, what are they helping with? Check all that apply.
A healthcare provider has been taking classes to learn basic Mandarin to help her to communicate with some of the patients at the hospital where she works. Speaking another language will allow her to overcome what type of barrier?
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There are three ways to develop therapeutic relationships.Active listeningProfessionalism✔ EmpathyEncouragement is the ability understand another’s feelings.
Which are ways to overcome physical barriers? Check all that apply.
An example of a physical an emotional a group ✔ a personal barrier that affects communication in a healthcare setting would be a medical assistant not taking the time to find a translator for a patient who speaks Chinese.
Identify the type of barrier that is an element of a medical environment and negatively affects communication.
The doctor’s exam room is poorly lit. The nurse moves the patient to another room that is bright and comfortable. The poorly lit room is an example of an emotional a group ✔ a physical a personal barrier.
What can a healthcare provider do to make a patient feel at ease and to reduce communication barriers? Check all that apply.
✔ ProfessionalismEmpathyActive listeningEncouragement is the ability to remain both kind and objective.
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