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Question 1 • VA-Information Technology Fundamentals B

Which statements are true about diagnosing problems in computer software? Check all that apply.

Answer
A
Error code numbers can help programmers identify the type of error that has occurred.
B
To reproduce a problem, a programmer must replicate the conditions under which the problem occurred.
C
Error codes are logs that list the date and time that an error occurred.
D
Diagnosing a problem may involve talking with users about what they were doing prior to experiencing the problem.

Explanation

Error code numbers can point programmers toward the kind of error that occurred, so A is true. Reproducing a problem means recreating the conditions that caused it, making B true. Diagnosing can also involve asking users what they were doing before the problem appeared, so D is true. Error codes are not logs listing the date and time of errors; that describes an error log, so C is false.

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