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AssignmentMultiple Select

Positive Personal Qualities in the Workplace

Question 1 • TX-Business Information Management (BIM) I

What steps are needed to organize oral or written IT messages to ensure that the audience fully understands the ideas being communicated?Select all that apply.

Answer
A
Clarify in your own mind what you want to communicate first.
B
Prepare answers to potential audience questions.
C
Limit your editing process, and send your ideas as soon as possible.
D
Limit use of technical terms.

Explanation

First clarify the main idea you want to communicate, then organize it with the audience in mind. Preparing for likely questions can help you address concerns, and limiting technical terms makes the message easier to understand. Choice C is not a good step: editing and revising can improve clarity, so you should not rush to send the message.

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