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Positive Personal Qualities in the Workplace

Question 1 • TX-Business Information Management (BIM) I

Active listening requires asking during a conversation. This technique is used when receiving constructive criticism as well.

Answer
A
for a person's name
B
a clarifying question
C
why the other person can't agree with you
D
why the other person's point of view is different

Explanation

Active listening means paying close attention and checking that you understand what the speaker means. Asking a clarifying question can resolve confusion and is useful when receiving constructive criticism. Asking why the other person disagrees or has a different point of view may sound confrontational rather than focused on understanding.

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