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the variety of backgrounds and experiences of people in a society diversityinterpersonal communicationsensitivity
involves the sharing of information and trust diversityempathyinterpersonal communication
the ability to show care, concern, and understanding for others diversitysensitivitycommunication
Select the word that fits each definition below.the ability to understand the importance of another person's feelings and needs culturediversityempathy
Select the word that fits each definition below.The main cultural, racial, or national group that a person belongs to or identifies with: culturediversityethnicity
Select the word or phrase that best completes each sentence below.A patient's agedietary needspreferences may suggest that the patient will have a problem easily understanding healthcare information.
Select the ways in which you, as a healthcare professional, can best meet the following patient's needs. (Check all of the boxes that apply)A Muslim female patient pulls you aside to let you know that she needs to be sure she has enough time to put on her head covering if any males who are unrelated to her enter her room. You:
Select the ways in which you, as a healthcare professional, can best meet the following patient's needs. (Check all of the boxes that apply)A patient who is a Jehovah's Witness comes into the emergency department. He is unable to speak, but you notice he has a card that says he is not to have any blood transfusions or blood products. He is seriously injured. You:
Select the ways in which you, as a healthcare professional, can best meet the following patient's needs. (Check all of the boxes that apply)A new patient does not speak or understand English well. You offer to call the translation service to help him understand. He declines, indicating that he prefers that his daughter, who has accompanied him, do the translating for him. She is a native English speaker and happens to be a doctor herself, so she understands all the medical terminology. You:
Select the skills that you, as a healthcare professional, can use to best meet the following patient's needs. (Check all of the boxes that apply)You are meeting with a new patient. The patient told one of your coworkers that he is comfortable with the course of treatment he is receiving. But your coworker said the patient nearly fainted when he was given an injection earlier in the day. So you ask the patient if he has any questions, and that seems to open him up. He starts to talk to you at length about his fears. As the healthcare professional, you are using your:
Select the skills that you, as a healthcare professional, can use to best meet the following patient's needs. (Check all of the boxes that apply)An elementary school-aged patient comes to your facility for a minor procedure. She is visibly nervous and shy. Her parents appear nervous and shy, too. You need to explain the procedure and, ideally, get them all to feel at ease. You prepare to use your:
Being interested in meeting another's needs: diversereceptivesensitive
In describing a person as male or female, one is describing that person's gendermodestyculture.
The act of providing or sharing information between people: communication sensitivity empathy
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