Evelyn is applying to college and has a question about the application process. She wants to make a good impression in her email inquiry. Which elements will help her achieve her purpose? Choose two correct answers.

A formal greeting shows respect and makes clear who the message is addressed to. Precise wording helps Evelyn explain her question clearly and professionally. Slang, emojis, and an informal closing may make the inquiry seem less appropriate for a college application context.

AI-written and checked against the verified answer.