Principles of Communication Answers

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1
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Which of the following is not an example of thoughtful message encoding?

A
using constructive criticism when evaluating a contest entry
B
speaking to someone in their own language when traveling to another country
C
dressing in a nice gown for a formal event
D
issuing a loud, angry complaint about the meal you just had in a restaurant
2
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___________ is the rules for speaking or writing a language.

A
Syntax
B
Grammar
C
Vocabulary
D
Terminology
3

If there is a conflict between a person’s verbal communication and non-verbal communication, people are more likely to believe their non-verbal communication.

A
T
B
F
4

_________ and ___________ tend to be frequently misinterpreted in computer-mediated communication.

A
Sarcasm; criticism
B
Body language; sarcasm
C
Body language; criticism
D
Syntax; nonverbal messages
5

Which is not an example of effective nonverbal communication?

A
a businessman wearing a suit to his corporate meeting
B
applause during the end of a musical performance
C
cheering your favorite team during a big game
D
a public speaker delivering a congratulatory speech
6

Which is not an example of adapting messages appropriately?

A
being respectful of another’s cultural background
B
doctor giving instructions to a patient using simple medical terms
C
mom scolding her son harshly
D
lowering your voice in a movie theater
7

Which of the following is an example of adapting messages to others?

A
attending a sign language class
B
a student reading a passage to the class
C
a counselor listening to his patient
D
a mom talking to her toddler using simpler words
8

Which principle of effective communication is vital for a small task oriented group to be successful?

A
create a strong and clear thesis statement
B
establish a group action plan
C
listen and respond carefully to others
D
appoint a good leader
9

Which of the following is an example of effective listening skills?

A
finding a bargain at a sale
B
looking up a word you don’t know
C
ignoring a person you dislike
D
reaching a compromise with a colleague
10

Which of the following would not affect the outcome of a job interview?

A
body language
B
clothing
C
grammar
D
interviewer’s clothing
11

Which is not part of the five tips for teens when communicating with their parents?

A
Love them.
B
Don’t judge them.
C
Agree to their perspective.
D
Use clear and concise language.

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