AnswersGV 2018 - P.E. Health Science - PE201Professionalism

Professionalism Answers

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1
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Which of the following demonstrates responsibility?

A
a nurse who gets along well with his coworkers
B
a manager who makes customers happy by keeping a positive attitude
C
a technician who knows how to operate a machine
D
a doctor who stays late to get her work done on time
2
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Which of the following demonstrates dependability?

A
a surgeon who has children of her own
B
a medical assistant who likes to spend extra time chatting with coworkers
C
a counselor who prefers not to keep an official schedule
D
a receptionist who is never late for work
3

Which of the following demonstrates organizational skills?

A
a nurse who convinces coworkers to help her when she has too much work
B
a nurse who prioritizes her tasks so she attends to the most urgent patients first
C
a nurse who asks for more money in the department’s budget
D
a nurse who is good at communicating with patients
4

Which of the following statements describe self-discipline? Check all of the boxes that apply.

A
It is necessary for productivity.
B
It is part of communication.
C
It helps an employee stay focused.
D
It is necessary for having a positive attitude.
5

Which of the following are examples of etiquette? Check all of the boxes that apply.

A
prioritizing tasks
B
writing a note about a patient’s medical condition
C
following an employer’s dress code
D
following a company’s policy of addressing patients by their last names
6

Francisco is a nurse who is skilled at understanding how patients feel based on their body language. Which type of communication is Francisco good at?

A
written
B
verbal
C
nonverbal
7

A leader is someone who

A
is better at written than verbal communication.
B
acts as a role model.
C
talks to customers but not to coworkers.
D
does not need to meet deadlines.
8

Which of the following demonstrate workers who are using strategies for good time and task management? Check all of the boxes that apply.

A
an office manager who creates a to-do list
B
a laboratory assistant who takes a break whenever a friend calls
C
a technician who keeps her workspace organized
D
a dental assistant who always wears a clean uniform
E
a doctor who has a positive and friendly attitude toward coworkers and patients
F
a front desk worker who refuses to take a break with coworkers during time he scheduled for making phone calls to patients
9

What is a deadline?

A
an appointment with a customer or patient
B
a system for scheduling tasks
C
a specific date and time that a task needs to be completed
D
a strategy for motivating employees to set career goals
10

If it seems like a deadline will not be met, which of the following should you do?

A
Tell the person who assigned you the task as soon as possible.
B
Ignore your other tasks.
C
Explain when the task can be completed.
D
Do your best to meet the deadline, and then tell your supervisor after you fail.
E
Identify changes that could be made to help you meet the deadline.
11

Which of the following demonstrate a healthcare worker using strategies for managing people?

A
a surgeon who has a positive attitude that motivates her assistants
B
a doctor who explains a hospital’s goals to an employee he recently hired
C
an office manager who avoids pointing out an employee’s low-quality work because she does not want to hurt his feelings
D
a new employee who agrees to work extra hours during a busy time at a hospital
E
a nurse who becomes friends with another nurse
F
a dentist who thanks her assistant for doing good work
12

Which of the following are examples of managing resources? Check all of the boxes that apply.

A
a manager who communicates nonverbally with customers and patients
B
an office manager who makes sure employees know they should not use more supplies than they need to
C
a doctor who listens to a patient’s concerns
D
a dental assistant who cares for technical equipment properly
13

What management strategy is Jonathon using?

A
time management system
B
budget
C
punctuality
D
verbal communication
14

What type of professional behavior is most likely responsible in helping him be successful at getting to work on time?

A
self-discipline
B
communication
C
teamwork
D
budgeting
15

When employees use their resources wisely and exceed their daily and weekly goals, they are being

A
budgeted.
B
productive.
C
confidential.
16

Which of the following demonstrates teamwork?

A
a medical assistant who helps a doctor examine a patient
B
a medical assistant who writes down accurate notes
C
a medical assistant who likes to talk on the phone
D
a medical assistant who explains a disease to a patient
17

Which of the following are examples of respecting confidentiality? Check all of the boxes that apply.

A
refusing to gossip about a patient with a friend
B
refusing to explain a disease to a patient
C
telling only the patient’s doctor about the patient’s medical condition
D
avoiding a patient’s phone calls
18

Sarah is a medical assistant who takes accurate notes after measuring a patient’s height and weight so that the doctor will be able to read the information later. Which type of communication is Sarah using?

A
written
B
verbal
C
nonverbal
19

A manager is someone who

A
does not have appointments.
B
directs people and uses resources to achieve a goal.
C
needs to improve on verbal and nonverbal communication skills.
D
prevents customers from complaining about employees.
20

What is a budget?

A
a plan that shows where money will come from and how it will be used for a specific period of time
B
a set of consequences that you give to employees who are not meeting your expectations
C
a way of rewarding employees
D
a schedule of appointments

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