Risk Management Answers

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1
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Select the correct answer.What is risk?

A
a process for improving the quality of care patients receive
B
the sharing of tasks and information between different departments in an organization
C
the possibility of something negative happening that results in loss or failure
D
a communication between a patient and a doctor
2
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What is risk management?

A
the process of participating in a lawsuit
B
the analysis of a survey that measures employee satisfaction
C
a system or process that seeks to identify and minimize risks
D
a report that describes a patient complaint
3

Select the correct answer.If a case involves a plaintiff and a defendant, it is generally called:

A
a criminal case
B
a liability case
C
a risk management case
D
a civil case
4

Select the correct answer.What is an incident report?

A
an investigation about an incident
B
an attempt to improve the quality of something
C
a record describing an incident
D
an attempt to analyze the risks associated with an incident
5

Select the correct answer.The first step in the incident reporting process is:

A
conducting an investigation about the incident
B
recording the incident
C
alerting quality improvement about the incident
D
analyzing and prioritizing the risks associated with the incident
6

Complete each statement by choosing the correct answer from the drop-down menu.Replacing old equipment before it breaks down is an example of how an organization can avoid riskreduce riskshare riskaccept risk.An organization could attempt to avoid riskreduce riskshare riskaccept risk by setting aside cash to pay for the negative costs of risks.Healthcare organizations can avoid riskreduce riskshare riskaccept risk by purchasing liability insurance.Creating a safer work environment is one way that healthcare organizations avoid riskreduce riskshare riskaccept risk.

A
avoid risk
B
reduce risk
C
share risk
D
accept risk
7

Select all that apply.What does the quality improvement process require to be successful?

A
proper documentation
B
effective investigations
C
identification of risks
D
elimination of incidents
8

Complete each sentence after reading the following scenario.You attempt to take a patient’s blood pressure using an automated pressure cuff. You find that the machine is not working properly. “That thing has been making weird sounds for days,” says the patient. You find a different blood pressure monitor and successfully record the patient’s blood pressure.The first step following this incident is to have the incident reviewed by managementproperly record the incidentprioritize the risk involved with the incidentdevelop changes to how staff should use blood pressure cuffs.The second step is when the risk management processproperly records the incidentprioritizes the risk involved with the incidentdevelops changes to how staff should use blood pressure cuffs.The third step involves the healthcare stafflegal counselquality improvement processrisk management process, which will properly record the incidentprioritize the risk involved with the incident develop changes to how staff should use blood pressure cuffsapply any changes to how the staff uses blood pressure cuffs.The process is complete when the healthcare stafflegal counselquality improvement processrisk management process begins to properly record the incidentprioritize the risk involved with the incident develop changes to how staff should use blood pressure cuffsapply any changes to how the staff uses blood pressure cuffs.

A
have the incident reviewed by management
B
properly record the incident
C
prioritize the risk involved with the incident
D
develop changes to how staff should use blood pressure cuffs
9

A healthcare organization’s insurance coverage is:

A
the amount that the insurance company will pay for costs associated with risks
B
the amount that the healthcare organization pays to the insurance company
C
the amount that the healthcare organization pays for costs associated with risks
D
the amount that the healthcare organization will pay for a legal case
10

Which of the following statements about incident reporting is true?

A
All healthcare businesses use the same process of incident reporting.
B
Incident reporting is always carried out on the computer.
C
Incident reporting helps reduce risk.
D
Healthcare organizations perform incident reporting to make patients happy, even though it does not affect risk.
11

The second step in the incident reporting process is:

A
conducting an investigation about he incident
B
recording the incident
C
alerting quality improvement about the incident
D
a review by management to analyze and prioritize the risk
12

Which of the following are examples of reportable incidents?

A
a healthcare provider’s unexplained absence
B
a malfunctioning heart monitor
C
a patient asking for additional pain medication
D
a healthcare provider failing to respond to a patient’s alarm

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