Use the drop-down tool to select the word or phrase that completes each statement. When emergency services are needed, an emergency medical technician✔ emergency dispatcheremergency medical courier helps to coordinate the urgent response. Emergency dispatchers work ✔ day or nightday shiftsnight shifts. If a hospital is in urgent need of a live organ for a transplant, a maintenance worker✔ medical courieremergency medical technician might be called to deliver the organ. When a busy doctor needs to cancel some of his patient appointments, she relies on ✔ administrative personnelpharmacy techniciansmedical couriers to do the rescheduling.