System Maintenance Answers

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1
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surge protectorexternal hard driveperipheral component

A
surge protector
B
external hard drive
C
peripheral component
2
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What is the safest way to install a new flash drive that you just purchased? Check all of the boxes that apply.

A
Plug it into one of the computer’s USB ports.
B
Wait for the computer to recognize the flash drive.
C
Install drivers if prompted to do so.
D
Start copying files to the flash drive before the computer finishes installing the hardware.
3

start-up✔ cleaning out unneeded fileschecking the hard drive for errors

A
start-up
B
✔ cleaning out unneeded files
C
checking the hard drive for errors
4

✔ widgetstart-up itemunnecessary files

A
✔ widget
B
start-up item
C
unnecessary files
5

✔ removing unwanted applicationschecking the hard drive for errorsremoving startup items

A
✔ removing unwanted applications
B
checking the hard drive for errors
C
removing startup items
6

automatic update✔ checking the hard drive for errorsstart-up item

A
automatic update
B
✔ checking the hard drive for errors
C
start-up item
7

What are the best ways to install internal hardware on a laptop? Check all of the boxes that apply.

A
Do it yourself – it cannot be that hard.
B
Get help from a qualified technician.
C
Follow any provided instructions if you are confident in your ability.
8

Choose the correct procedure from the drop-down menus to match each description.

Answers:
Shut down and unplug the computer. Remove the CPU case lid. Locate the various fans, and then use compressed air to blow dirt out through the internal slits from inside the case.:cleaning the fan
Save files to an external storage device to aid in file recovery.:backup
This process allows you to permanently delete files you no longer need.:cleaning out unneeded files
This mini program may be an unwanted application.:widget
Remove programs you accidentally downloaded when you purchased an e-book.:removing unwanted applications
This application scans, locates, and makes needed repairs on the hard drive.:checking the hard drive for errors
9

Choose the correct procedure from the drop-down menus to match each description.

Answers:
Shut down and unplug the computer. Remove the CPU case lid. Locate the various fans, and then use compressed air to blow dirt out through the internal slits from inside the case.:cleaning the fan
Save files to an external storage device to aid in file recovery.:backup
This process allows you to permanently delete files you no longer need.:cleaning out unneeded files
This mini program may be an unwanted application.:widget
Remove programs you accidentally downloaded when you purchased an e-book.:removing unwanted applications
This application scans, locates, and makes needed repairs on the hard drive.:checking the hard drive for errors
10

What is the safest way to shut down a desktop or laptop computer?

A
Press the Power button and hold for three seconds.
B
Go through the computer’s Shut Down option.
C
Close the lid on a laptop.
D
Never shut down a laptop or desktop computer.
11

Use the drop-down menus to complete each of the following sentences. Choose the best answer.

Answers:
For some external components such as flash drives and external hard drives, the safest way to remove them from a computer is to .:eject them
Sleep mode and Hibernate mode are that help you safely put your computer in a low-power state when you will not be using it for a period of time.:power-saving modes
Cleaning dust from your keyboard, monitor, and fans should be done .:regularly
Magnets a computer’s performance.:may damage
Heat, humidity, and cold can damage a computer’s .:internal and external components
You should check all computer cords for the safety of .:you and the computer
12

✔ backupdisk cleanupchecking the hard drive for errors

A
✔ backup
B
disk cleanup
C
checking the hard drive for errors
13

Which of the following best describes the reason behind proper shutdown procedures on a computer?

A
It stops the hard drive from spinning to ensure software applications close completely and the operating system shuts down properly.
B
It slams the computer system to a halt and saves you time.
C
It is as easy as pressing the power button – there is no “right” or “wrong” procedure for shutting down a computer.

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