Topic Test Answers

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1
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Walt is asked to give a speech to his coworkers, and he decides to try to use a speech written by the great speaker President John F Kennedy. Walt is unlikely to succeed in his speech because _____.

A
The audience will sense that he is being insincere
B
The audience will not understand why he is speaking oddly
C
The audience will lack engagement with his speech.
D
All of the above
2
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When trying to gather information in order to identify a problem, it is important to _______.

A
Evaluate the best course of action
B
Find reliable sources
C
Embrace your assumptions
D
Generate multiple solutions
3

Using the entire decision making process may be unnecessary when _____.

A
There are many factors to take into account
B
Decisions are small and inconsequential
C
The path to action is not clear
D
Many alternative decisions are in competition
4

Writers should avoid jargon because jargon ______.

A
Takes too long to use
B
Limits what ideas can be explored
C
Conveys too much information
D
Is difficult for many to understand
5

What is one course of action available in every decision making process?

A
Respond in a way which will have only positive consequences
B
Respond in a way which will have no negative consequences
C
Choose to do nothing about the issue
D
None of the above
7

The purpose of brainstorming is to ________.

A
Evaluate ideas to see if they are useful
B
Identify the causes of problems
C
Generate multiple creative ideas
D
Create a comparison between unlike things
8

The use of short, direct sentences with no fluff is known as ______.

A
Business style
B
Casual style
C
Creative style
D
Direct style
9

Having unnecessary fluff in your comments can _____.

A
Cause your message to be unclear
B
Make your audience energized
C
Make your comments more concise
D
Show off your education
12

What are the benefits of organizing your thoughts before you begin to speak?

Answer:

If you organize your thoughts before you begin to speak, you can avoid sounding muddled and confused. If your thoughts are organized, your audience can more easily follow the logic of your statements or arguments, and they are more likely to remember your ideas.

13

Which is the most important step of the decision making process? Justify your answer.

Answer:

I think identifying the decision or problem is the most important step. If you do not clearly understand what needs to be resolved, you may compare the wrong options or use irrelevant criteria, making the rest of the process ineffective.

14

After you are done taking notes from a speaker, you should _____.

A
Let them know your opinion
B
Put your notes away quickly
C
Type up your notes for everyone
D
Review your notes and clarify
17

What is the purpose of active listening?

Answer:

The purpose of active listening is to understand the speaker completely, and to communicate to the speaker, through verbal and non-verbal communication, that you are paying attention.

18

What does it mean to consider logic when prioritizing tasks?

Answer:

Considering logic means ranking tasks by practical factors such as importance, deadlines, consequences, and whether one task must be completed before another, rather than simply doing what you prefer or what seems easiest.

19

In business writing, it is effective to tell a story because readers can_____.

A
Retain information better when delivered as a story
B
Become inspired by moving and vivid stories
C
Grasp obscure points more readily when given as stories
D
All of the above

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