When data collected on the performance of a healthcare facility suggests that quality standards have not been met, what is one method that can be used to correct the problem?

When performance data show that a facility is not meeting quality standards, a corrective action plan identifies what needs to change, who is responsible, and how progress will be checked. A chart audit or safety inspection can help gather information, but neither is itself the method for correcting the problem. Laying off employees is not a standard quality-improvement response.

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