Unit Test — Unit test Answers

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1
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Which of the following is an example of a behavioral question?

A
Why do you want to leave your current job?
B
Have you ever been fired from a job?
C
Describe an experience when you dealt with an angry customer.
D
How would you describe yourself?
2
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Which of the following is a characteristic of a structured interview?

A
Conducted by an owner or manager
B
Has a planned set of questions
C
Informal and conversational
D
Brings out interviewee's personality
3

Which of the following is an example of a stress question?

A
What type of work do you enjoy the most?
B
What is your greatest weakness?
C
How would you describe yourself?
D
Why are you interested in this position?
4

Which of the following is NOT an example of nonverbal communication?

A
Using facial expressions
B
Talking on the telephone
C
Making eye contact
D
Making hand gestures
5

A(n) _____ is a formal meeting between an employer and a job applicant

A
background check
B
gatekeeper
C
interview
D
personality test
7

What information should be included in the opening paragraph of a thank-you letter?

A
Mention skills that were omitted during the interview
B
Reinforce any points perceived as weaknesses
C
Mention looking forward to a response
D
Reinforce interest and fit for the position
8

The purpose of sending a thank-you letter after an interview is to _____.

A
increase name recognition
B
demonstrate good manners
C
reiterate interest in a position
D
reinforce qualifications
E
all of the above
10

You should always arrive to an interview _____.

A
late, to create an impression
B
on time
C
with friends for support
D
none of the above
11

Expected professional behavior based on courtesy and cultural norms defines _____.

A
dinner rules
B
appropriate dress
C
business etiquette
D
office procedures
12

It is a good idea at an interview to _____.

A
bring a friend along for moral support
B
dress conservatively
C
take along a snack in case you get hungry
D
hide a tape recorded in your briefcase
14

You can ready yourself for an interview by:

A
Conducting a practice interview
B
Preparing answers to typical questions
C
Researching the company
D
All of the above
15

Correct verbal communication during an interview includes _____.

A
a pleasant tone of voice
B
positive vocabulary
C
correct grammar and word choices
D
all of the above
16

The purpose of this category of interview questions is to learn about the interviewee’s personal attributes.

A
General information questions
B
Behavioral questions
C
Character questions
D
Stress questions
17

When delivering a 60-second commercial in an interview, you should NOT:

A
Keep the commercial concise
B
Play a recorded version from your phone
C
Tailor the commercial to the employer
D
Focus and polish the content
18

Many employers don't focus on an applicant's job skills. Instead, they say the most important thing is _____.

A
the perfect résumé
B
the best previous work experience
C
new shoes
D
the right attitude

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