Unit Test — Unit test Answers

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Privacy concerns dictate that _______.

A
You always enter mass email addresses into the BCc
B
Memorandums be sent without a From header.
C
Business letters should be sent from a Post Office
D
E-mails are deleted after they are sent
3

Questioning assumptions is useful because it allows us to ________.

A
Act like we are in charge of the process
B
Keep our biases from limiting our solutions
C
Present our ideas in non-threatening ways
D
Skip ahead in the problem solving process
5

The purpose of assigning a number to each of the consequences in a grid analysis is to _______.

A
Allow the consequences to be ranked chronologically
B
Allow the consequences to be put in numerical order
C
Allow the consequences to be weighed and measured
D
Allow the consequences to be eliminated through subtraction
6

Whether speech is going to be delivered before one or one hundred people, the speaker should:

A
Concentrate on getting everything out quickly
B
Imitate the mannerisms of great speakers
C
Prepare their thoughts in advance
D
Use their biggest vocabulary to sound educated
7

When you are HEARING speech, it means that _____.

A
You are paying close attention
B
The sound has reached your ears
C
Effective communication is occurring
D
The speaker is addressing you
8

In e-mails, it is okay to send messages that are _____.

A
Aggressive and mean-spirited in nature
B
Filled with text abbreviations, like LOL and TTYL
C
Private in nature or contain secure information
D
Meant for company employees and executives
9

Twitter allows companies to reach consumers with ________.

A
In-depth reviews of upcoming products
B
Short, personal messages
C
Nation wide advertising flyers
D
Graphically impressive images
10

Franklin has to plant a tree in a client’s backyard. He takes a shovel from his truck and digs the hole. If Franklin has the habits of an organized person, when he finishes digging the hole, Franklin will immediately _______.

A
Call his wife to remind her of an appointment
B
Carefully place the tree into the hole
C
Put his shovel out of the way of his next task
D
Take a break to rest before moving on
11

Painting your home is an example of a _____.

A
Two minute action task
B
Time sensitive task
C
One task in a project
D
Multi-task job
12

Hard work is a necessary component of a positive attitude because _______.

A
To be positive, you have to convince people to like you
B
Getting work done quickly is more important than being positive
C
Positive thinking is a habit you have to build up over time
D
Hardly anyone is positive, so you have to break new ground
13

Evaluating a solution objectively means ______.

A
Asking others for their opinions
B
Choosing to ignore your biases
C
Taking your feelings into account
D
All of the above
14

In general, business writing should be _____.

A
Easy to read quickly
B
Dense and academic
C
Light and full of fluff
D
None of the above
16

When designing a plan of action, always ______.

A
Identify how success will be measured
B
Make someone responsible for carrying out the plan
C
Inform all employees affected by the plan
D
All of the above
20

One advantage of a paperless workplace is that electronic documents ________.

A
Cannot be lost ever
B
Can be read anywhere
C
Are easy to keep private
D
Take up little physical space

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