Which skills are important for a career as a customer service representative ? Select four optionsoperation monitoringelectrician skill set service orientationreading comprehensioncritical thinking learning strategiesspeaking

Customer service representatives need to understand customers’ needs and respond helpfully, so service orientation is important. Reading comprehension helps them understand instructions and customer information, while critical thinking helps them assess problems and choose suitable solutions. Speaking is also essential for communicating clearly with customers. An electrician skill set is unrelated, and operation monitoring and learning strategies are not among the four best choices here.

AI-written and checked against the verified answer.