25
QuizMultiple Choice

Organizational Communication — Unit test

Question 25 • *CR Speech (ELECTIVE, 1 semester, E6001OX)

Which of the following is an example of formal communication ?

Answer
A
putting a sticky note on your boss's computer
B
grapevine messages
C
the employee handbook
D
sending a text message to a co-worker

Explanation

Formal communication uses official, established channels to share information in an organization. An employee handbook is an official document that communicates workplace policies, so it is formal communication. Grapevine messages, sticky notes, and casual texts are informal.

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