Two nurses, Anderson and Marta, work at the same hospital. Marta accidentally wrote down the wrong dosage on a patient’s chart. Anderson noticed the error and confronted Marta. Which best explains how Marta can resolve the conflict?

Marta can resolve the conflict by acknowledging that she recorded the wrong dosage and taking responsibility for correcting the chart and addressing any potential effects. This shows Anderson she is taking the error seriously and helps rebuild trust. Expressing feelings or listening may help a conversation, but they do not directly address her mistake.

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