Jamal is a nursing assistant who is working with a visually impaired patient. Jamal entered the room and introduced himself. He listened to the patient and answered questions while he took vital signs. Every time he took a vital, however, the patient was startled. Which best describes how communication could be improved?
Answer
A
Jamal should have given the patient a pad of paper to communicate.
B
Jamal should have told the patient each step he was going to do.
C
The patient should have requested a braille reader.
D
The patient should have requested an interpreter.
Explanation
A visually impaired patient may not see Jamal approaching or know when he is about to take a vital sign. Jamal can reduce the patient’s surprise by explaining each step before he does it, such as saying that he is about to place the blood pressure cuff. Therefore, the best choice is telling the patient each step he is going to do.
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