9
QuizMultiple Choice

Unit Test — Unit test

Question 9 • Nursing Assistant - EL3610

Julia is a new nursing assistant who comes from an Eastern European country. When Julia is working with US patients, she feels they are too loud and talk too closely to her. She also does not like that they stare at her when she talks. Which types of nonverbal communication are different between Julia's culture and that of her patients?

Answer
A
gestures, posture, and personal space
B
tone of voice, personal space, and eye contact
C
tone of voice, gestures, and appearance
D
appearance, eye contact, and posture

Explanation

Julia describes three differences in nonverbal communication: the patients speak loudly, stand or sit close to her, and look directly at her while she talks. These correspond to tone of voice, personal space, and eye contact, respectively. Therefore, the correct choice is B, tone of voice, personal space, and eye contact.

AI-written and checked against the verified answer.

Previous
Next