14
QuizLong Text

Using Verbal Messages Effectively

Question 14 • 620627PW Intro to Comm and Speech S1 – FARQUHAR, CYNTHIA

What is the difference between supportive and defensive communication?

Answer

Answer:

Supportive communication shows respect, empathy, openness, and cooperation, while defensive communication involves blaming, criticizing, withdrawing, or responding in a hostile way.