Week 8: Making Decisions at Work Answers

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1
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What is one course of action available in every decision making process?

A
Respond in a way which will have only positive consequences
B
Respond in a way which will have no negative consequences
C
Choose to do nothing about the issue
D
None of the above
2
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After making a decision, you still have to _____.

A
Celebrate your effectiveness
B
List your available resources
C
Implement a plan of action
D
Discuss your possible outcomes
5

Using the entire decision making process may be unnecessary when _____.

A
There are many factors to take into account
B
Decisions are small and inconsequential
C
The path to action is not clear
D
Many alternative decisions are in competition
6

If you put off making a decision or performing a task, you are _______.

A
Weighting
B
Prioritizing
C
Analyzing
D
Procrastinating
7

Effective decision makers are able to ______.

A
Predict most or all consequences of actions
B
Implement plans of action
C
Identify the resources available to them
D
List all realistic choices they can make
E
All of the above
8

When making decisions, it is important to remember that ______.

A
No one ever makes good choices
B
No choice is perfect
C
Choices are set in stone
D
Confidence makes you seem arrogant
9

The purpose of assigning a number to each of the consequences in a grid analysis is to _______.

A
Allow the consequences to be ranked chronologically
B
Allow the consequences to be put in numerical order
C
Allow the consequences to be weighed and measured
D
Allow the consequences to be eliminated through subtraction
10

An effective decision making process should include _____.

A
Discussion of unrealistic decisions
B
A team building exercise
C
Consideration of unlikely outcomes
D
An evaluation of available resources
E
All of the above
11

When making decisions, evaluating your possible resources will help _____.

A
Impose limits to possible choices
B
Add weight to your preferred choice
C
Increase the availability of help
D
None of the above
12

What is one course of action available in every decision making process?

A
Respond in a way which will have only positive consequences
B
Respond in a way which will have no negative consequences
C
Choose to do nothing about the issue
D
None of the above
13

The purpose of assigning a number to each of the consequences in a grid analysis is to _______.

A
Allow the consequences to be ranked chronologically
B
Allow the consequences to be put in numerical order
C
Allow the consequences to be weighed and measured
D
Allow the consequences to be eliminated through subtraction
14

When you seek to define an issue, you should try to frame it in positive terms.

A
T
B
F
15

When defining the issue for which a decision has to be made, framing the issue in a positive way _____.

A
Allows everyone to feel good about the outcome
B
Eliminates negative consequences at the start
C
Helps point to a set of actions that should occur
D
Makes it easier to agree with coworkers
16

Making decisions can be complicated if the decision makers ______.

A
Are overly affected by initial information
B
Have one good choice and one bad choice
C
Understand the consequences of their choices
D
None of the above
17

If customer satisfaction is a criterion for decision making, then customer satisfaction _____.

A
Will be all that matters in the decision making process
B
Will be considered in the decision making process
C
Will not be considered in the decision making process
D
None of the above
18

When making decisions, it is important to remember that ______.

A
No one ever makes good choices
B
No choice is perfect
C
Choices are set in stone
D
Confidence makes you seem arrogant
19

In order to compare and evaluate choices, there must be a set of ______.

A
Resources
B
Decisions
C
Consequences
D
None of the above
20

After making a decision, you still have to _____.

A
Celebrate your effectiveness
B
List your available resources
C
Implement a plan of action
D
Discuss your possible outcomes

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